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Comparison: BigCommerce vs Shopify Plus

If you are managing an enterprise-level business then you are probably wondering whether you should use an eCommerce platform to expand your business or not. Most experts agree that a good eCommerce platform can help you achieve this goal. However, if you want to ensure that something like this will happen, you have to use some of the top-rated platforms. BigCommerce vs Shopify Plus is a comparison that many business owners are analyzing. We will use this article to help you with this comparison.

Level of customization

First and foremost, we will focus on the level of customization. BigCommerce lets users take advantage of a sophisticated customization framework. In this way, users are able to build engaging, as well as simple, yet effective storefronts. This platform comes with an editor which lets brands create r alter the appearance of their online store without coding. In addition, users with tech skills can use CSS, HTML, Liquid and few other code libraries to customize the site. You can expect something similar from Shopify Plus. But, it’s also worth mentioning that Shopify Plus has a huge library of modern themes. They are designed in a way which makes them ready to use right away. In other words, you don’t have to customize many things to create a fully functional site.

Mobile friendliness

Next, on the list, we have mobile friendliness. Shopify Plus has themes that are built with the needs and requirements of modern mobile users in mind. We are talking about responsive themes which make the eCommerce website look equally well on mobile and desktop devices. BigCommerce has many themes like this too. In addition, it’s good to know that Shopify Plus has a mobile-friendly checkout process known as Shopify Pay. With this system, customers can finish the checkout process on just one screen.

Customer support

According to the official BigCommerce site, they are able to resolve 9 out of 10 issues after the first call. But, if we take a closer look at the customer support system provided by Shopify Plus we will notice that this is a huge support network. They have all kinds of experts in their customer support team including solution engineers, launch engineers, front-end designers and more. These knowledgeable, trained and qualified support agents can help users at any stage of the development of their eCommerce website or with problems that are related to website management.

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